To start the project, I performed extensive research on the current application and user requirements. To discover the pain points in the present design, I studied input from the users and competitors’ services. This research helped me in understanding the consumers’ needs and creating an intuitive and user-friendly design.
Following the completion of the research phase, I created a design approach that emphasised minimalism, simplicity, and usability. I developed a set of design guidelines that guided the application’s development. These principles included using a basic and easy-to-use design, clear and succinct language, and focusing on the service’s main capabilities.